Frequently Asked Questions

Everything you need to know about shopping with Dr Trust Fashion.

How do I determine the right size for my order?

We provide a detailed size chart on every product page. We recommend measuring yourself and comparing it to our guide to ensure a perfect fit, as sizing may vary between different collections.

What is your return and exchange policy?

We offer a 30-day return and exchange window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.

Are the materials used in Dr Trust apparel sustainable?

We are committed to ethical fashion. Many of our collections utilize organic cotton and recycled polyester. Check the 'Materials' section on specific product pages for detailed fabric compositions.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.